Last Updated: October 24, 2026

Sudha Krishna Ladies Fashion (“we”, “our”, or “us”) respects your personal privacy and is committed to protecting the data you share with us. This Privacy Policy outlines how your personal details are collected, used, stored, and safeguarded when you visit https://sudhakrishnaladiesfashion.com/.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal & Contact Details: Full name, email address, phone number, shipping address, and billing address.
  • Order & Transaction Data: Products purchased, date and time of order, payment status, and order history.
  • Technical & Usage Information: IP address, browser type, device details, operating system, and pages visited, collected through standard cookies and tracking technologies.

2. How We Use Your Information

We use the collected information strictly for legitimate business purposes:

  • To process, confirm, ship, and deliver your orders.
  • To communicate order confirmations, shipment tracking links, and customer support updates.
  • To securely process transactions and detect fraudulent or unauthorized activities.
  • To enhance website layout, browsing performance, and inventory selections based on customer preferences.
  • To send promotional updates, seasonal offers, and discounts (only if you have opted in; you can unsubscribe at any time).

3. Payment Data Security

  • All online transactions are processed through encrypted, RBI-compliant payment gateway providers (e.g., Razorpay, Cashfree, PayU, PhonePe).
  • We do not store or process your complete credit card numbers, debit card numbers, CVVs, or Net Banking credentials on our servers. All sensitive data is transmitted directly via SSL/TLS encryption to the certified payment aggregator.

4. Data Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal data to any third-party marketing agencies. We share necessary details only with trusted service partners strictly to complete your orders:

  • Logistics & Courier Partners: Name, delivery address, and phone number to fulfill doorstep delivery.
  • Payment Processors: Transaction details to verify payments and process refunds.
  • Legal Compliance: Information disclosed only when required by law, court order, or governmental authorities.

5. Cookies

  • Our website uses cookies to remember your cart items, improve page-load speeds, and understand how users navigate our site.
  • You can adjust your browser settings to decline cookies; however, some sections of the website (such as maintaining items in your cart) may not function optimally.

6. Data Retention & Security

  • We implement robust administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your personal data.
  • We retain your transaction records only for as long as required to comply with statutory accounting and tax regulations.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data stored with us. To make a data request or opt out of marketing communications, contact our Grievance Officer.

8. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:

  • Grievance Officer: [Insert Name, e.g., Sudha Krishna / Customer Support Lead]
  • Business Name: Sudha Krishna Ladies Fashion
  • Email: support@sudhakrishnaladiesfashion.com
  • Address: [Insert Full Physical Street Address, City, State, PIN Code]